IT Support
IT Support
With years of experience behind the company, we deliver cost effective and reliable solutions according to industry best practices, ensuring the highest quality of products and services to all our clients nationwide. Our determination to become one of the SP’s of choice is driven by the latest technologies and innovative solutions that we provide to our customers.
With years of experience behind the company, we deliver cost effective and reliable solutions according to industry best practices, ensuring the highest quality of products and services to all our clients nationwide.
Our determination to become one of the SP’s of choice is driven by the latest technologies and innovative solutions that we provide to our customers.
We offer professional, affordable services and advice to assist and support clients with their IT infrastructure needs. We assist each client with their network and manage and grow the network according to their specific needs.
As an IT Certified Business with Specialist in general IT and ICT needs, we ensure our dedication to quality of service and support to our clients 24/7 and 365 days a year.
Solutions
What's included in IT Support
Network
Cloud services are network dependent, which is why Maphorisa IT network management and monitoring services have become critical to IT.
Service desk
Maphorisa IT 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
Maphorisa IT ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Maphorisa IT supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Maphorisa IT provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Customers
Trusted across South and West Africa
Maphorisa IT have serviced our company for over 5 years. It gives us peace of mind knowing that our technology is functioning seamlessly without interfering with our day-to-day operations.
Engr. AdetunjiNigeria, IBThe support and service we receive is over and above what we pay monthly. David is always available 24/7 to assist or ensure the right person solves our tech issues.
AnnemarieSouth Africa, CTBenefits
What your business gets
Round-the-Clock Monitoring
You benefit from the round-the-clock monitoring and 24/7 crisis support because we have made it our business to make sure your IT has as little downtime as possible.
Increased Expertise
Hiring an outsourced IT company to manage your IT increasing your access to a broad spectrum of expertise and has the added benefit of improving the level of expertise you experience.
Scalable Services
Outsourcing IT can better bridge the gap between where you are now and where you want to go. Your outsourced IT package will include all of the experts you need at a fraction of the cost of hiring a similar team full-time in-house.
Small initial investment
IT Support service helps you to offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.
Increase Security & Compliance
Outsourced IT company manages your security and compliance, to ensure security measures and compliance for your industry, you also get a robust security and compliance services.
Why choose us
6 reasons to partner with Maphorisa
To build your infrastructure, support your people and systems, and advise you on projects that reduce your risk.
Quick response
We log in to your PC or server remotely and resolve many issues immediately.
Experienced
More than 13 years of IT outsourcing across a wide spectrum of technologies and industries.
No geek speak
Your questions answered in plain English, so you understand what is happening.
Business savvy
Solutions designed and justified from a thorough understanding of the business benefit.
One stop shop
Hardware, software management and every related technology need.
100% satisfaction guarantee
We will do whatever it takes to make you happy. No hassles, no problems.
Start a trial
Try IT Support, risk-free
We start with a free assessment of your environment, then run the service for your team so you can see the difference before you commit.