Managed IT
Managed IT
Managed IT is about more than just covering your bases while reducing costs. Managing your IT resources can help in the monitoring and administration of an organization’s information technology systems: hardware, software and networks . No matter the business, Maphorisa Initiatives has you covered with industry compliant solutions.
Solutions
What's included in Managed IT
Network
Cloud services are network dependent, which is why Maphorisa Initiatives network management and monitoring services have become critical to IT.
Service desk
Maphorisa IT 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
Maphorisa Initiatives ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Maphorisa Initiatives supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Maphorisa Initiatives provides advanced management tools to clients who want to take their IT Service Management to a higher level.
Customers
Trusted across South and West Africa
Maphorisa IT have serviced our company for over 5 years. It gives us peace of mind knowing that our technology is functioning seamlessly without interfering with our day-to-day operations.
Engr. AdetunjiNigeria, IBThe support and service we receive is over and above what we pay monthly. David is always available 24/7 to assist or ensure the right person solves our tech issues.
AnnemarieSouth Africa, CTBenefits
What your business gets
Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff.
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
Increased efficiency
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Small initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.
Why choose us
6 reasons to partner with Maphorisa
To build your infrastructure, support your people and systems, and advise you on projects that reduce your risk.
Quick response
We log in to your PC or server remotely and resolve many issues immediately.
Experienced
More than 13 years of IT outsourcing across a wide spectrum of technologies and industries.
No geek speak
Your questions answered in plain English, so you understand what is happening.
Business savvy
Solutions designed and justified from a thorough understanding of the business benefit.
One stop shop
Hardware, software management and every related technology need.
100% satisfaction guarantee
We will do whatever it takes to make you happy. No hassles, no problems.
Start a trial
Try Managed IT, risk-free
We start with a free assessment of your environment, then run the service for your team so you can see the difference before you commit.