What are you looking for?
Find answers and solutions to common IT issues. If you can't find an answer, contact us and we will be happy to help.
Please call our office at (+27) 12 004 0583 or email us with your question at info@maphorisainitiatives.co.za
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Top 6 most popular FAQs
How quickly can you respond to an issue?
In many cases immediately — we log in to your PC or server remotely and resolve issues without waiting for a technician to travel to you.
How do I log a support ticket?
Existing clients can submit a ticket through our support portal at mwportal.co.za, or call (+27) 12 004 0583.
Where do you operate?
We are based in Centurion, Pretoria, and serve businesses across South Africa and West Africa.
Which industries do you work with?
Banking, education, tourism, SOEs, housing, engineering, SMMEs, manufacturing, healthcare and higher education.
How does getting a quote work?
Let's talk about your business and how you use technology. If we're the right fit, you choose the service agreement that suits you, and within days you'll be up and running.
What if I am not happy with the service?
We offer a 100% satisfaction guarantee — we will do whatever it takes to make it right. No hassles, no problems.